Conflict is inevitable in any organization. Part of the responsibility of the leadership team, or any individual rising in the ranks, is to effectively resolve issues. One place where conflict can readily appear is in meetings.
Conflict in meetings is not necessarily bad. It can serve to stimulate new ways of thinking, new ideas and better solutions; however, there are times when conflict can be less than productive. You don’t want conflict to impede the productivity of a meeting. Everyone’s time is too precious to waste in meetings that get derailed.
Dealing With Conflict
According to the Journal of Applied Behavioral Science, there are five main strategies for dealing with conflict:
The key to successfully dealing with conflict isn’t whether or not to use these strategies, you already do; the key is to choose which one applies best in any given situation.